Find A Doctor, Medicine, Pharmacy, or Transportation Provider

Use the links below to find a doctor, hospital, or other AmeriHealth Caritas Florida participating provider.

Find the care you need

• Search for a provider
  Search for a primary care provider (PCP), hospital, or other health care provider.

• Provider directory - machine readable

• If you need assistance finding a pediatric physical therapist, occupational therapist, speech therapist or respiratory therapist, we can help!
• For enrollees, please contact our Rapid Response and Outreach Team contact:
• Yalitsa M: Call 1-855-464-8812, press option 0 and then enter extension 1-305-101-0757 or email
  DL-ACFC: Rapid Response Research Team@amerihealthcaritas.com.
• For providers, please contact Shelley T., Provider Network Management Manager at PNM_Inquiries@amerihealthcaritasfl.com.

Printable provider directories

• Printable provider directory - Region 9 (PDF)
  Indian River, Martin, Okeechobee, Palm Beach, and St. Lucie counties.

• Printable provider directory - Region 11 (PDF)
  Miami-Dade and Monroe counties.

Drug formularies

• Health and wellness over-the-counter products (PDF)
  These medicines are covered by AmeriHealth Caritas Florida's Expanded Benefits Plan. This is not a complete list.

• Find a medicine: printable preferred drug list
  Use the preferred drug list to find a covered medicine.

• Non-Medicaid drugs that need prior authorization
  You will need prior authorization before AmeriHealth Caritas Florida will cover these drugs.

Transportation

Emergency transportation

For emergency transportation, call 911.

Non-emergency transportation

For non-emergency transportation, call our transportation vendor at 1-855-371-3968. Please be aware that our transportation vendor might use ridesharing services, like Lyft or Uber, to meet your transportation needs. For questions, call Member Services toll-free at 1-855-355-9800 (TTY 1-855-358-5856).

An easier way to manage your rides is here: MTM Link!
1. Visit https://mtm.mtmlink.net from one of the following web browsers on your computer or mobile device:

• Microsoft Edge
• Google Chrome
• Safari
• Mozilla Firefox

2. Register using an email address.
3. Log in and get started!

Need help?

If you have questions, please call Member Services toll-free at 1-855-355-9800 (TTY 1-855-358-5856). Please call Member Services if: 

• You have a question about how to use our directories.
• You want more information about our providers, such as:
  • A provider's education.
  • A provider's medical school training.
  • A provider's race or ethnicity.

Our online provider directory data is updated daily, Monday through Friday. If the provider directory is not available, please call Member Services toll-free at 1-855-355-9800 (TTY 1-855-358-5856).