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Getting Started

Getting started for members

If you are not yet a member

  • What is Medicaid?
    • Medicaid is the medical assistance program that provides access to health care for low-income families and individuals. Medicaid also assists the elderly and people with disabilities with the costs of nursing facility care and other medical and long-term care expenses.
  • How can I see if I am eligible for Medicaid?

How to enroll


  • If you are eligible for Medicaid, you need to choose a health plan. The Florida Department of Children and Families (DCF) determines who is eligible for Medicaid.

Prestige Health Choice

If you choose Prestige Health Choice as your health plan:

  • You will be mailed an ID card and letter first.
  • • A second package will be mailed to you that has your Member Handbook and important information about Prestige Health Choice.
  • Return the Authorization for Disclosure of Health Information (PDF) and Health Risk Assessment (PDF) forms.
  • Return the member information update form (PDF) only if your information has changed.
  • You will have 120 days to try Prestige Health Choice. If you would like to change your plan, you can find out how in the Prestige Health Choice Member Handbook.